American Home Shield
Limited Time Offer: $150 OFF All Plans*
MoneyAtlas
Rating
In a Nutshell
American Home Shield is the founding company of the home warranty industry, serving homeowners since 1971. They provide comprehensive coverage for major home systems and appliances through three-tiered plans: ShieldSilver, ShieldGold, and ShieldPlatinum. A key feature is the ability to customize your monthly premium by selecting a higher or lower service call fee. Coverage is extensive, protecting older items regardless of age or maintenance history, making it a top choice for owners of aging homes looking for budget protection against breakdowns.
Why we rate it 5.0/5
Premium-priced against Select and Choice, but the service-call fee is adjustable against the monthly premium, which lets you tune the total cost to how often you expect to claim.
Covers systems and appliances regardless of age or prior maintenance records, which is genuinely rare, though per-item caps can sit well below replacement cost.
Direct dispatch is fast when a contractor is available, but denial disputes over pre-existing conditions and improper maintenance are the dominant complaint theme.
A large national network with real depth in metro areas. Scheduling delays and contractor assignment are recurring gripes, particularly at seasonal peaks.
Three tiers from ShieldSilver to ShieldPlatinum, optional add-ons, and a choice of service-call fee give more configuration than most competitors offer.
Pros
High Limits: Platinum plan offers substantial appliance coverage
Experience: They have over fifty years of history
Flexibility: Pick a service fee that fits your budget
Cons
Price: Monthly premiums are often higher than competitors
Service Fees: Service call costs can range up to $125
Coverage caps can fall short of replacement cost: per-item limits are set by plan tier, so a cash-out offer on a failed HVAC system can land well below what a new unit actually costs to install.





